Since Toucan Employment began in 1989, the organisation has worked with lots of employers. The employers have shown enthusiasm about employing a person with a learning difficulty, but have had reservations about whether supported employment would work for them.

A staff member will contact the employer to introduce the service and candidates.

If there are vacancies, they will be identified by the employer, who will contact Toucan.

To gain information on the service user, a profile is built up where the details will also be proviced by parents and carers. This will enable Toucan staff to match the user to a vacancy.

To ensure the user will be suitable matched, Toucan staff will go into the workplace to learn about the job.